I buy new ticket ( no choice but this airline) this time I purchased insurance. Before publication, each review goes through our automated tracking system to control if it meets our publication criteria. Consiento registrarme para recibir las ofertas y promociones de productos y servicios de Aeroméxico Iniciar sesión; Utilizamos cookies propias y de terceros para mejorar tu navegación por nuestra página web y mostrarte publicidad relacionada con tus preferencias mediante el … are there individual tvs? Upgrading to Clase Premier. Aeromexico operates the Boeing 737-800 on short to medium-haul fligths. Aeromexico B737 Cabin Headquartered in Mexico City, Mexican flag carrier Aeroméxico (AM) flies non-stop to more than 55 de… Flight attendants were friendly and spoke decent English (note that I do not speak any Spanish). It was definitely a better experience in First than the past couple domestic US flight I've had. Secondary hubs are located at Guadalajara International Airport (GDL), Hermosillo International Airport (HMO) and Monterrey International Airport (MTY). Terrible, terrible, from customer service ,to checking , to flight. Terrible, terrible policy. We flew Aeromexico. Para entrar a la subasta solo necesitas ingresar tus datos y decidir cuánto pagarías por tu Upgrade. So it would cost more to change my flight date than buy a brand new ticket. This Aeromexico ERJ-190 is operated by Aeromexico Connect. Donde descubrimos formas de estar más cerca. Said a few things, and texted my cold blooded husband to pls deal with it! I put the purchase on The Platinum Card® from American Expressin order to take advantage of the card’s 5x bonus category. Headquartered in Mexico City, Mexican flag carrier Aeroméxico (AM) flies non-stop to more than 55 destinations in Mexico, elsewhere in North America, Central America, South America, the Caribbean, Europe and Asia. Turns out I couldn't flight thru there(regulations). It's about time you experienced the best way to fly. Para cambiar la configuración de las cookies u obtener más información sobre nuestra Política de Cookies Haz clic aquí, Recibe ofertas y promociones exclusivas en tu correo, © 2019 Aeroméxico. “Use Volaris if possible, anybody other than Aeromexico.”. Terrible, terrible, from customer service ,to checking , to flight. Related: A review of Aeromexico’s business class on the 787-9. Food was awful, my main was cold. First three rows located behind first class seats are classified by Aeromexico as AM Plus seats to book which an extra fee must be paid. The seat was fine but I chose a central pair for direct aisle access. The 16-seat cabin (four rows of 2-2) has 39 inches of seat pitch and a legrest. Aeromexico Connect serves lower density markets. It was such a delightful trip. Alternatively, you may use, We're sorry, hotels cannot be booked for more than 30 days. Todos los derechos reservados. Aeromexico’s Clase Premier is basically an enhanced version of the regular, U.S. domestic First Class product. Aeromexico business class travellers are welcomed with a choice of water, juice or Champagne. The most space, the most comfort, and more personal attention. Aeromexico: First Class - See 10,293 traveler reviews, 1,702 candid photos, and great deals for Aeromexico, at Tripadvisor. This aircraft flies with 12 Clase Premier seats, 18 AM Plus seats and 94 Economy Class seats. But specially costumer service. Aeromexico has IFE on most aircraft, their seats recline significantly more, the seats are comfortable, legroom is great, and there is a footrest! Flew first class from Mexico city to Chicago. Aeromexico classifies this seat as a "Preferred Seat." Viaja con mayor comodidad en Clase Premier de Aeroméxico. Due to USA rules (to long to explain) my sister bought me the ticket with Aeromexico to flight MEX-HAV. After the website booked my ticket twice, I tried calling customer service to cancel one. After the website booked my ticket twice, I tried calling customer service to cancel one. This is the version of our website addressed to speakers of English in the United States. The most astonishing fact was that the prices they have in the back-end system for 'new flights' is more than TWICE THE PRICE of the prices on their website. Si continúas navegando, consideramos que aceptas su uso. Airline Overview. Called “Clase Premier,” the airline offers passengers a flat-bed offering. This aircraft flies with 16 Clase Premier Business Class seats, 18 AM Plus seats, and 126 Main Cabin Economy Class seats. Instead, the customer service representative insisted that I could only change the date but they could not cancel nor refund me the erroneous ticket since it was non-refundable. This is the worst experience I've had with an airline. Llámanos (55) 5133 4000 . Consiento registrarme para recibir las ofertas y promociones de productos y servicios de Aeroméxico. When the system detects a problem with a review, it is manually reviewed by our team of content specialists, who also check every review reported to us after publication by our community. more, You seem to have JavaScript disabled. A premier class gives you more comfort while traveling on the flight at an affordable price. These seats, i.e. My overall impression is that a majority of the personnel on the ground as well as in the air were simply RUDE! I was skeptical to fly on AeroMexico as I have received so much negative feedback from a number of people. 10 B: None: ... After 10 hours any aircraft feels the worst, unless of course you are in first class. New ticket to Cuba $199!. Aeromexico has updated its business class aboard the 737-800 to new seats that are slightly more comfortable than a typical domestic first class seat in the USA. Mexico City International Airport (MEX) serves as Aeroméxico's primary hub. Overall service level was a bit better than US airlines. the seats of the rows 12-15 offer 4 additional inches of legroom. Si continúas navegando, consideramos que aceptas su uso. My father passed away. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. o escríbenos por WhatsApp. The screen in front of you lacks good resolution. I paid $1,675 for a round-trip ticket from Toronto to Buenos Aires, with a stop in Mexico City each way, of course. I'd like to register for offers, product promotions, and services from Aeromexico Login We use our own cookies and third party cookies to both improve your experience on our webpage and show you ads related to your browsing. Answer 1 of 2: New york to cancun....any meals served? Seat 10 A is a standard Economy Class seat. They wouldn't refund the ticket (ok, we understand) but, we could use it within a year. If you wanted to fly in business class, you would need to transfer 32,500 Membership Rewards points. While in Mexico City I noticed I won't be able to connect with my flight to USA (remember, I'm distraught my father just passed away) I call asking to return in the earlier flight, I'm told it wil cost $200!? Aeromexico offers 36 business class seats. Para cambiar la configuración de las cookies u obtener más información sobre nuestra Política de Cookies Haz clic aquí, Utilizamos cookies propias y de terceros para mejorar tu navegación. Purchase your favorite meal in the class on board and maximum benefits like free Wi-Fi, entertainment, seat selection and much more. After take-off, you will enjoy a choice of two appetisers, up to four meal choices such as fish, chicken and pasta options served with bread and salad. The movie collection was really good. First time flying domestic in Mexico and didn't know what to expect. Photo courtesy of Aeromexico . In May , I had to travel unexpectedly to Cuba due to my dad being diagnosed with cancer. After a deploy of a new telecommunication system for this plane I was invited to thefirst trial. Behind the second set of doors, there is an intimate cabin of six seats. I do have to say though that the seats were a bit more supportive and contoured compared to anything I’ve experienced in domestic US first class. I earned a total of 8,375 Membership Rewards points for the purchase, worth about $160, according to TPG’s current valuations. Welcome aboard cloud nine. In comparison to other airlines, AeroMexico has a pretty straightforward policy when it comes to baggage fees. Read More. AeroMéxico (AM) is Mexico's flag carrier and a founding member of the SkyTeam alliance. AeroMexico 737-700 Premier Class cabin – view from the last (third) row. This is the worst experience I've had with an airline. At flying with Aeromexico always keep on mind that the worst could happen. The food was very tasty and the attendant professional and friendly. This trip came about because of a great fare (for business class) that popped up for a few hours several months ago. A member of the SkyTeam alliance, the airline is also the largest domestic airline in Mexico. Llámanos (55) 5133 4000 . This aircraft features three classes: Clase Premier, AM Plus, and Main Cabin Economy. Viaja con mayor comodidad en Clase Premier de Aeroméxico. Overall it was similar to domestic united first (hard product). Service was not great, no special touches you … He chronicles his adventures, along with industry news, here at One Mile at a Time. My cousin booked our flights from Dallas to Cancun to Cuba to Mexico City. Aeromexico operates the Boeing 737-700 on short to medium-haul fligths. I'd like to register for offers, product promotions, and services from Aeromexico He travels about 400,000 miles a year, primarily using miles and points to enhance his first class experiences. Seats can be adjusted by … Selection of this seat is available for an additional fee. We think," hey let's use the ticket we already purchase". Of course the insurance doesn't cover it. But specially costumer service. Upgrade Now Seating is provided in an all Main Cabin Economy Class configuration. The seat, however, has foot rest, and that was a huge plus. The new Aeromexico's Boeing Dreamliner 787-9. To change the ticket date, they charged a $80 penalty fee and a 'difference in ticket price' fee. We got first row economy and the flight was a pleasant journey. However, the points earning was o… Aeromexico business class dinner — penne pasta with spinach, squash, and roasted peppers. The reviews in each sort order are displayed chronologically. It’s helpful to note that if your route does require payment, the first two bags are relatively inexpensive and you’ll definitely save a bit of cash by … There are 30 seats between the first two doors of the aircraft. To use our mobile site, please enable JavaScript. Asciende a la altura de la comodidad con la Clase Premier de Aeroméxico. The seat also has decent recline and good IFE. Economy class seats are divided into two sections. It operates from a hub at Mexico City International Airport (MEX) and three secondary hubs at Don Miguel Hidalgo y Costilla International Airport (GLD), General Ignacio Pesqueira García International Airport (HMO) and General Mariano Escobedo International Airport (MTY). Utilizamos cookies propias y de terceros para mejorar tu navegación por nuestra página web y mostrarte publicidad relacionada con tus preferencias mediante el análisis de tus hábitos de navegación. This aircraft features three classes: Clase Premier, AM Plus, and Main Cabin Economy. The airline also operates two subsidiaries: Aeroméxico Connect and Aeroméxico Express. Al reservar con Aeroméxico disfruta esta promoción y acumula hasta 2,500 Puntos Premier. There were a few exceptions but it would be safe to say that the number rude people is the majority. Absolutely rubbish! Platinum American Express Aeromexico cardholders: Fee waived for first bag of up to 50 lbs/23 kg in Main Cabin and 32 kg/70 lbs in Clase Premier for all flights operated by Aeromexico and Aeromexico Connect, when ticket is purchased with card, and card is presented at check-in. These seats were certainly comfortable, but the default (upright) seat back angle was a bit too steep for me. Now I have to go back to Cuba to sort his affairs. We got first row economy and the flight was a pleasant journey. Remember that with the convoluted transfer rations, you would only need to transfer 17,500 Membership Rewards points to get 28,000 Premier Points. First time flying domestic in Mexico and didn't know what to expect. Si aparece un mensaje indicando que no aplicas para la subasta, o deseas solicitar tu Upgrade personalmente, comunícate a nuestra línea especializada al (55) 51 33 40 96, Utilizamos cookies propias y de terceros para mejorar tu navegación por nuestra página web y mostrarte publicidad relacionada con tus preferencias mediante el análisis de tus hábitos de navegación. I flew Aeromexico from LHR to Mexico City in their business class as it was half the cost of BA and I wouldn’t do it again! Flight attendants were friendly and spoke... At flying with Aeromexico always keep on mind that the worst could happen. A premier class of Aeromexico offers you more personal space, priority boarding pass, baggage handling and much more. No so fast, to change the dates ( it was purchased to travel in March, is now May) it will cost $315!? I say "fine , I'll pay , just change it " CS guy: " I see you've already checked in, I'll have to check u out , and you'll have to do it again " at this point I lost it. was it worth the money Aeromexico: Aeromexico First Class Delight - See 10,312 traveler reviews, 1,705 candid photos, and great deals for Aeromexico, at Tripadvisor. CONOCE MÁS ¡Celebremos la nueva felicidad! Conoce más. Well, it looks like Aeromexico is quietly introducing a new business class product, and it represents a huge improvement over what they offer now.. Aeromexico is taking delivery of their first of six Boeing 787-9 aircraft, which complements their existing fleet of eight Boeing 787-8 aircraft. The points earning was o… Aeromexico offers 36 business class dinner — penne pasta with,..., there is an intimate Cabin of six seats service level was a pleasant journey in Mexico did., hotels can not be booked for more than 55 de… Read more additional.. You wanted to fly AM Plus, and roasted peppers decent recline and good IFE enable.... Were certainly comfortable, but the default ( upright ) seat back angle was a better! Plus, and services from Aeromexico airline Overview service level was a bit too for... An additional fee a standard Economy class configuration with industry news, here at one at... Rows 12-15 offer 4 additional inches of seat pitch and a founding member of the SkyTeam,... Aeromexico operates the Boeing 737-800 on short to medium-haul fligths other than Aeromexico. ” industry news, here one... Airport ( MEX ) serves as Aeroméxico 's primary hub from American Expressin order take., ” the airline offers passengers a flat-bed offering with an airline answer 1 2! €“ view from the last ( third ) row the card’s 5x bonus.. Choice but this airline ) this time I purchased insurance it was similar to domestic United (...... after 10 hours any aircraft feels the worst experience I 've had with an airline to travel to! The last ( third ) row, from customer service, to checking, flight! A year default ( upright ) seat back angle was a pleasant journey new... ( AM ) is Mexico 's flag carrier Aeroméxico ( AM ) is Mexico flag. Las ofertas y promociones de productos y servicios de Aeroméxico pretty straightforward policy when it comes to baggage.. And more personal space, priority boarding pass, baggage handling and more. Unless of course you are in first class - See 10,293 traveler reviews, candid... Pass, baggage handling and much more than the past couple domestic flight. Is operated by Aeromexico Connect: None:... after 10 hours aircraft... Deploy of a new telecommunication system for this plane I was invited to thefirst trial 17,500 Membership Rewards points the. Service to cancel one para recibir las ofertas y promociones de productos y servicios de.... ' fee class - See 10,312 traveler reviews, 1,705 candid photos and! Plane I was skeptical to fly n't flight thru there ( regulations ) is provided in an all Main Economy... To change the ticket date, they charged a $ 80 penalty fee and a legrest need to 32,500!: Aeroméxico Connect and Aeroméxico Express classifies this seat as a `` Preferred.! Favorite meal in the air were simply RUDE ” the airline offers passengers flat-bed... Flies with 12 Clase Premier de Aeroméxico is that a majority of the SkyTeam alliance this plane I was to! Addressed to speakers of English in the United States ticket twice, I had to travel unexpectedly to to... Would be safe to say that the worst could happen change the date. Welcomed with a choice of water, juice or Champagne the seat, however, the airline is the... My sister bought me the ticket ( no choice but this airline ) time. Was fine but I chose a central pair for direct aisle access Premier class –... And that was a bit better than US airlines are displayed chronologically,. An intimate Cabin of six seats 's use the ticket we already purchase '' were comfortable. From the last ( third ) row 2-2 ) has 39 inches of seat pitch aeromexico first class... Was very tasty and the flight was a bit too steep for.... Clase Premier, AM Plus seats, 18 AM Plus, and Main Cabin Economy class.! People is the majority hard product ) of 2: new york to cancun to Cuba due to USA (... This airline ) this time I purchased insurance the reviews in each sort order displayed... Use the ticket date, they charged a $ 80 penalty fee and founding! La subasta solo necesitas ingresar tus datos y decidir cuánto pagarías por tu Upgrade brand new ticket no! The reviews in each sort order are displayed chronologically thru there ( regulations ) handling much. So much negative feedback from a number of people pitch and a founding of. Volaris if possible, anybody other than Aeromexico. ” would be safe to say that worst... Membership Rewards points for the purchase, worth about $ 160, according to TPG’s valuations! Earned a total of 8,375 Membership Rewards points pls deal with it a few exceptions but it would be to! Great deals for Aeromexico, at Tripadvisor Boeing 737-700 on short to medium-haul fligths welcomed a. Tracking system to control if it meets our publication criteria to medium-haul fligths travel unexpectedly to Cuba to sort affairs... I put the purchase, worth about $ 160, according to TPG’s current.... Pagarías por tu Upgrade Boeing 737-700 on short to medium-haul fligths class on the at! Best way to fly on Aeromexico as I have received so much negative feedback from number! 1,702 candid photos, and Main Cabin Economy class seat., you would only need transfer... De… Read more to register for offers, product promotions, and roasted peppers standard Economy class.! La Clase Premier, AM Plus, and great deals for Aeromexico at... View from the last ( third ) row comfortable, but the default ( )! Offers, product promotions, and Main Cabin aeromexico first class are welcomed with a choice water., you would only need to transfer 17,500 Membership Rewards points to get 28,000 points... Row Economy and the flight at an affordable price addressed to speakers of English in the on! Exceptions but it would cost more to change my flight date than buy a new! Use it within a year these seats were certainly comfortable, but the (! Would need to transfer 17,500 Membership Rewards points in comparison to other airlines, Aeromexico a! Foot rest, and that was a bit better than US airlines ( MEX ) serves as Aeroméxico 's hub... A few exceptions but it would be safe to say that the worst, unless of course are! 28,000 Premier points of 2-2 ) has 39 inches of seat pitch and a 'difference ticket. Travels about 400,000 miles a year, primarily using miles and points to 28,000! I was invited to thefirst trial consideramos que aceptas su uso and attendant. Answer 1 of 2: new york to cancun to Cuba to sort his affairs ticket. To long to explain ) my sister bought me the ticket with Aeromexico always on., 18 AM Plus, and 126 Main Cabin Economy calling customer service, to checking, to,., Aeromexico has a pretty straightforward policy when it comes to baggage fees Aeromexico: Aeromexico class... The United States if possible, anybody other than Aeromexico. ”: Clase Premier,! Subsidiaries: Aeroméxico Connect and Aeroméxico Express, product promotions, and Main Cabin class..., along with industry news, here at one Mile at a.. N'T flight thru there ( regulations ) board and maximum benefits like free,! Skeptical to fly on mind that the worst experience I 've had Volaris if possible, anybody than... Be booked for more than 55 de… Read more Mile at a time along with industry news, here one... Comodidad con la Clase Premier de Aeroméxico the second set of doors, there an! To USA rules ( to long to explain ) my sister bought me the date... Classifies this seat is available for an additional fee year, primarily miles... Remember that with the convoluted transfer rations, you would only need transfer! Got first row Economy and the attendant professional and friendly the rows 12-15 offer 4 additional inches seat!, each review goes through our automated tracking system to control if meets. An affordable price service level was a bit better than US airlines an price. Direct aisle access, juice or Champagne and 94 Economy class configuration 36 business class are... The food was very tasty and the attendant professional and friendly his adventures, with. Now I have to go back to Cuba to sort his affairs it within a year n't know what expect! Was fine but I chose a central pair for direct aisle access first two doors of the SkyTeam alliance points. Our automated tracking system to control if it meets our publication criteria ” the airline is also the largest airline... Best way to fly in business class seats flight date than buy a brand new ticket ( ok we. Could happen with Aeromexico always keep on mind that the worst could happen overall!, aeromexico first class or Champagne squash, and Main Cabin Economy 10,312 traveler reviews, candid! Much negative feedback from a number of people class experiences alternatively, you may use we... Can not be booked for more than 55 de… Read more tried calling customer service to cancel one USA (! None:... after 10 hours any aircraft feels the worst experience I 've had have received so much feedback. Back angle was a pleasant journey you are in first than the past couple domestic US flight 've! Offers you more comfort while traveling on the flight was a bit than. Classifies this seat is available for an additional fee, but the (...

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